Introduction
Thought Flare ("we", "us") is a software house that designs and builds websites, apps, software, cloud systems, AI automation and related digital services, and runs training courses. This policy explains what personal data we collect when you visit thought-flare.com, contact us, book a call or enrol in a course, and what we do with it.
Information we collect
- Information you give us: name, email address, phone number, company name, project details and any message you send through our forms.
- Booking details: the service you select, preferred date and time, and notes you add to a call request.
- Usage information: pages visited, referring page, device type and approximate location, collected in aggregate.
How we use information
We use your information to reply to enquiries, arrange calls and meetings, prepare proposals, deliver the services you request, manage course enrolment, send service updates you have agreed to, and improve our website. We do not sell your personal data.
Forms and third parties
Our contact, booking and newsletter forms send submissions to a form-handling service (Formspree) so that our team receives them by email. We also use WhatsApp, phone and email links that open those apps on your device, and fonts served by Google Fonts. Each provider handles data under its own privacy terms.
Cookies
We use essential cookies and similar technologies needed to run the site, and optional analytics to understand which pages are useful. You can block cookies in your browser settings; some parts of the site may not work correctly if you do.
Data retention
We keep enquiry and project records for as long as needed to serve you and meet legal, tax and accounting obligations. Newsletter subscribers can unsubscribe at any time, and we then stop sending updates.
Your rights
Depending on where you live, you may have the right to access, correct, delete or restrict the use of your personal data, and to object to or withdraw consent for certain processing. To exercise these rights, write to us using the details in section 11. We respond within a reasonable period.
Security
We use reasonable technical and organisational measures to protect personal data, including encrypted connections (HTTPS) and access limited to staff who need it. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.
Children
Our services are aimed at businesses and adults. We do not knowingly collect personal data from children. If you believe a child has sent us information, contact us and we will delete it.
Changes to this policy
We may update this policy from time to time. The "Last updated" date at the top of this page shows when it last changed. Material changes will be highlighted on the site.
Contact us
For privacy questions or requests, email info@thought-flare.com or call +92 313 4785368.
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