Conversational AI Core
Intent detection and context memory that follows a conversation across turns, not just single-shot Q&A.
We build AI assistants trained on your product and knowledge base, wired into WhatsApp, Instagram, your website, Slack and your CRM — so customers get a resolved answer, not a queue number.
Understanding, channels, handoff and tuning aren't bolted together after the fact — they're one assistant, so a change to your knowledge base reaches every channel the same day.
Intent detection and context memory that follows a conversation across turns, not just single-shot Q&A.
One assistant, wired into WhatsApp, Instagram DM, your website, Slack and Messenger from a single build.
When the bot hits its limit, it escalates with full context — no customer repeating themselves to a human.
Trained directly on your FAQs, product catalog and internal docs — answers come from your content, not the open web.
Replies in whatever language the customer typed in, and transcribes incoming WhatsApp voice notes automatically.
A live dashboard flags where the bot struggles, so retraining targets real gaps instead of guesswork.
Every channel below runs on the same assistant and the same memory — a conversation started on WhatsApp can finish on your website without starting over.
The core engine is the same — the knowledge base, tone and escalation rules are built around your industry's real questions.
Order status, sizing, returns and product recommendations, synced to your catalog in real time.
Listing details, viewing bookings and lead qualification, handed to an agent the moment it's warm.
Appointment scheduling and general intake questions, with a hard stop and human handoff on anything clinical.
Enrollment questions, course details and application status for prospective and current students.
Feature questions, plan comparisons and first-line troubleshooting before a ticket ever opens.
Booking changes, itinerary questions and check-in details, answered at 2am same as 2pm.
This is the literal sequence — your scripts and edge cases get mapped before a single model prompt is written.
We sit with your support team, pull your top 50 real questions, and map the conversations the bot needs to handle on day one.
3–5 daysFAQs, product catalog, policy docs and past transcripts get fed in and structured so answers stay grounded in your content.
1–2 weeksWhatsApp, Instagram, website and CRM connected in parallel, then stress-tested against real customer phrasing, not sample scripts.
1–2 weeksSoft launch on one channel, dashboard live from day one, then a full rollout once containment holds steady under real volume.
OngoingThis is the same support inbox, before Flare is trained and after — nothing else about the team changes.
Every bot we ship comes with the same view we watch during launch week — containment, speed and channel load, all in one place.
Conversations fully resolved by Flare, no human needed.
"We used to lose weekend orders to slow replies. Now the bot handles sizing and shipping questions instantly, and our team only sees the conversations that actually need a person."
Exact pricing depends on channels and how much of your knowledge base needs training. These are typical ranges to plan around.
Most chatbot vendors hand you a widget and a dashboard, then disappear. Ours reviews real conversations weekly, flags where the bot got it wrong, and retrains — so the assistant gets sharper the longer it runs, not staler.
Book a free build call — we'll walk through your top support questions and show you exactly what a trained assistant would say instead.